Notice of Privacy Practices
Plain-language summary of how health information may be used and shared
How your health information may be used
We may use your health information to provide treatment, arrange payment, and operate our practice. That can include documenting care, coordinating with other providers involved in your treatment, verifying insurance benefits, and carrying out routine quality and compliance activities.
How your information may be shared
- with you or your authorized representative
- with another provider involved in your care
- with your insurer or payer for claims and authorization purposes
- when required by law, court order, or reporting obligations
- to reduce a serious safety risk when permitted by law and professional standards
Your rights
- ask for a copy of your record in most situations
- ask us to correct information you believe is inaccurate or incomplete
- ask for confidential communication methods, such as calling a different number
- ask for limits on some sharing, though the law does not always require us to agree
- file a complaint if you believe your privacy rights were violated
Questions or complaints
If you have questions about privacy or want to file a complaint, contact PCG Health at office@pasadenaclinicalgroup.com or (323) 801-8264. You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for raising a privacy concern.